The fastest solution for most common problems, is to check the list below. Here we have simple tutorials that will walk you step-by-step through problems like accessing your purchase, re-setting your password, or cancelling a program.
If you need something else, the next best way is to start a ticket by filling out the form below. You will normally get a reply within 24 hours. If you don't see a reply by then, please check your spam or promotions folder.
You can also call, text, email or write us using the contact information at the bottom of this page.
Thanks for being a part of our community, and we look forward to hearing from you.
Fast Solutions To Your Most Common Problems...
Resetting Your Password
If you can't find or don't remember your password, just go to https://jakeducey.com/login and click the "Forgot Password" link down below.
Next you'll need to submit the email address you used when you made the purchase, and click on the "Send Recovery Info" button.
You will receive a password recovery link at your email address in a few minutes. If you don't see it, make sure to check your Spam or Promotions folders.
Downloading The Success Hypnosis MP3
A link to the success hypnosis was emailed to you when you first signed up. Sometimes it can land in your spam folder or promotional folder, so please give that a check.
If you can't find it, you can always access it by going to https://www.jakeducey.com/hypnosis-thank-you/
Also, to ensure you continue getting emails from Jake, please consider white listing this email address by adding us to your contacts, and dragging any emails from jd@jakeducey.com into your primary folder so you don't miss any important updates from Jake.
Accessing Your Purchases
All of Jake's materials are 100% digital and available online 24-7. To login, simply go to https://jakeducey.com/login and enter your email / password.
Once inside you will see a library containing everything you have purchased from Jake.
If you have any problems accessing your purchases, please reach out to our team by emailing jd@jakeducey.com and we will be glad to help you.
Cancelling Your Subscription
If you want to cancel your subscription, you can easily do it, 24/7 from your own dashboard. Just start by logging into your courses and heading to your library. From there...
- Click on the "Avatar" image in the top right corner of your screen
- Then selecting "Settings"
- Click on the "Billing" tab
- Then find the subscription you want to cancel and click the 3 dots "..."
- Finally select the "Cancel this subscription" link
Click the picture for a full screen walkthrough and of course... If you run into any problems just reach out to our team using the form below, emailing (jd@jakeducey.com), calling or texting us at (605-219-1349) and we will get back to you within 24 hours.
Jake Ducey
514 Americas Way
PMB 15241
Box Elder, SD 57719-7600
Call Or Text: (605) 219-1349
Email: jd@jakeducey.com